Begin An IT Career With The IT Essentials Course
Learn how to apply skills and procedures to install, configure, and troubleshoot computers, mobile devices, and software.
By Cisco Networking Academy
The Fundamentals of Connecting Computers to Networks
Imagine building a computer then connecting it securely to a network. This exciting first step could lead to a rewarding IT career. Because a sure way to excel—no matter which area of IT you choose—is to learn the right computer fundamentals. IT Essentials covers this as well as shares the career skills needed for entry-level IT jobs. You’ll enjoy working with Cisco Networking Academy advanced simulation tools and having multiple hands-on labs that hone your troubleshooting skills. No prerequisites or computer knowledge required.
You’ll Learn These Core Skills:
- Install, configure, and troubleshoot computers and mobile devices.
- Identify common security threats like phishing and spoofing.
- Develop critical thinking and problem-solving skills using both real equipment and Cisco Packet Tracer.
- Prepare for CompTIA A+ Certification.
Course Overview:
The Certified IT Hardware & Software Technician course is a comprehensive training program designed to equip participants with the fundamental skills and knowledge required for a successful career in IT support. This course covers essential aspects of both hardware and software, focusing on practical applications and troubleshooting. Participants will gain hands-on experience in assembling and disassembling computer systems, installing and configuring software, and resolving common IT issues.
Learning Objectives:
- Hardware Fundamentals
- Software Installation and Configuration
- Troubleshooting Techniques
- Networking Basics
- Operating System Management
- IT Security Practices
- Customer Service Skills for IT Professionals
Target Audience:
- Aspiring IT professionals
- Entry-level technicians
- IT support staff
- Individuals seeking to enhance hardware and software skills
Course Curriculum:
Module 1: Introduction to IT Hardware
- Understanding Computer Components
- Assembly and Disassembly of Desktops and Laptops
- Basic Diagnostics and Maintenance Procedures
Module 2: Software Installation and Configuration
- Operating System Installation and Configuration
- Application Software Installation
- Driver Installation and Updates
Module 3: Troubleshooting Techniques
- Problem Identification and Analysis
- Diagnostic Tools and Techniques
- Hardware and Software Issue Resolution Strategies
Module 4: Networking Fundamentals
- Basics of Networking Protocols
- Configuration of Wired and Wireless Networks
- Troubleshooting Network Connectivity Issues
Module 5: Operating System Management
- User Account Management
- File System Navigation and Management
- System Optimization and Performance Monitoring
Module 6: IT Security Practices
- Understanding Security Threats
- Implementing Security Measures
- Data Backup and Recovery Strategies
Module 7: Customer Service Skills in IT
- Effective Communication with End Users
- Problem-Solving and Conflict Resolution
- Time Management and Prioritization in IT Support
Feedback
Rafael Pourgourides
“In every course I attended, they all helped and made sure that I was going to get where I needed to go,”. “From the director all the way to the teachers, they all want you to succeed.”
Andreas Petrou
I couldn’t imagine how much attending the Ethical Hacking course at SCP Academy would help me in my career. After that I asked for more and I knew who could help me. Having also completed the Java and WordPress courses I want to say that learning never stops and this is what SCP Academy has taught me.
Marios Zindilis
SCP Academy was the key for me to open new doors in my career, leading me down paths I would never have thought of. Apart from Knowledge I have been taught to value persistence, to be curious and to focus on specific and timely goals, both in career as well as in life.
Marios Kairinos
I attended my first course in 2015 with the dream of becoming an IT professional. I have registered for the MCSA course and since then I have never stop learning. I have completed successfully the Azure and Office 365 courses which helped me find my dream job. Now I can ask for more and I know who can help me take them.
Evagoras Pourgourides
SCP Academy helped me learn more than I could ever imagine. The courses enriched me with knowledge and professional skills that i use in my job
Alexandros Louca
Following my passion for technology was one of the best decisions I ever made. In SCP Academy I have found and attended courses that advanced my career to the next level.
Giota Achilleos
SCP academy was the key for me to step to success. Regarding the knowledge that I gained from the university the academy offered to me more skills to succeed my goals and my dreams. SCP academy has offered to me professional courses that helped me to start my new career in Malta.
Course Features
- Lectures 0
- Quizzes 0
- Duration 50 hours
- Skill level All levels
- Language English
- Students 0
- Certificate No
- Assessments Yes
