Course Overview: The “Managing Microsoft Teams” course is designed to equip participants with the skills and knowledge required to efficiently manage and maintain collaboration and communication solutions using Microsoft Teams and Microsoft 365. As a Microsoft Teams administrator, you will learn how to configure and manage various Teams features, including teams, channels, chats, apps, calling, meetings, and events. The course will also cover operational aspects of Teams clients and devices, as well as best practices for governance, security, and compliance in the Teams environment.
Learning Objectives: Upon completing the “Managing Microsoft Teams” course, participants will be able to:
- Configure and manage a Teams environment, including phone numbers and services for Teams Phone.
- Effectively manage teams, channels, chats, and apps for seamless collaboration.
- Organize and manage meetings and calling functionalities in Microsoft Teams.
- Monitor, report on, and troubleshoot Teams performance and address issues proactively.
- Implement governance, security, and compliance measures to ensure data protection and adherence to organizational policies.
- Collaborate with other teams and stakeholders, such as networking, identity, licensing, and information management, to optimize collaboration and communication experiences.
- Plan and implement advanced Teams Phone and Teams Rooms scenarios for enhanced collaboration.
Target Audience: The “Managing Microsoft Teams” course is intended for individuals who aspire to become Microsoft Teams administrators or are already in a similar role. The target audience includes:
- IT Professionals responsible for managing collaboration and communication solutions within their organizations.
- Teams administrators looking to enhance their expertise in configuring and managing Microsoft Teams.
- Collaboration and communication system engineers interested in implementing advanced Teams Phone and Teams Rooms scenarios.
Participants should have a working knowledge of Microsoft 365 services, including Microsoft 365 groups, Microsoft SharePoint Online, OneDrive, Exchange, and Azure Active Directory (Azure AD). Familiarity with integrating and extending Teams with other apps, such as Microsoft Viva, Power Platform, third-party apps, and custom apps, will be beneficial.
Course Curriculum: Managing Microsoft Teams
Module 1: Introduction to Microsoft Teams Administration
- Understanding the Role of Microsoft Teams Administrators
- Configuring and Managing Teams Environment
- Handling Phone Numbers and Services for Teams Phone
Module 2: Teams, Channels, Chats, and Apps Management
- Managing Teams and Channels Effectively
- Facilitating Chats and Conversations
- Integrating and Extending Teams with Apps
Module 3: Meetings and Calling in Microsoft Teams
- Organizing and Managing Meetings
- Implementing Calling Features in Teams
- Integrating Calling Plans with Teams
Module 4: Monitoring, Reporting, and Troubleshooting Teams
- Monitoring Teams Performance
- Generating Reports on Teams Activities
- Troubleshooting Teams Issues
Module 5: Governance, Security, and Compliance for Teams
- Implementing Governance Policies for Teams
- Enhancing Security Measures in Teams Environment
- Ensuring Compliance with Organizational Policies
Module 6: Collaboration with Other Workloads
- Collaborating with Networking Teams
- Working with Identity and Licensing Teams
- Integrating Teams with Information Management
Module 7: Advanced Teams Phone and Teams Rooms Scenarios
- Planning for Advanced Teams Phone Solutions
- Implementing Teams Rooms for Enhanced Collaboration
- Exploring Advanced Teams Phone Features
Feedback
Rafael Pourgourides
“In every course I attended, they all helped and made sure that I was going to get where I needed to go,”. “From the director all the way to the teachers, they all want you to succeed.”
Andreas Petrou
I couldn’t imagine how much attending the Ethical Hacking course at SCP Academy would help me in my career. After that I asked for more and I knew who could help me. Having also completed the Java and WordPress courses I want to say that learning never stops and this is what SCP Academy has taught me.
Marios Zindilis
SCP Academy was the key for me to open new doors in my career, leading me down paths I would never have thought of. Apart from Knowledge I have been taught to value persistence, to be curious and to focus on specific and timely goals, both in career as well as in life.
Marios Kairinos
I attended my first course in 2015 with the dream of becoming an IT professional. I have registered for the MCSA course and since then I have never stop learning. I have completed successfully the Azure and Office 365 courses which helped me find my dream job. Now I can ask for more and I know who can help me take them.
Evagoras Pourgourides
SCP Academy helped me learn more than I could ever imagine. The courses enriched me with knowledge and professional skills that i use in my job
Alexandros Louca
Following my passion for technology was one of the best decisions I ever made. In SCP Academy I have found and attended courses that advanced my career to the next level.
Giota Achilleos
SCP academy was the key for me to step to success. Regarding the knowledge that I gained from the university the academy offered to me more skills to succeed my goals and my dreams. SCP academy has offered to me professional courses that helped me to start my new career in Malta.
Course Features
- Lectures 0
- Quizzes 0
- Duration 310 hours
- Skill level All levels
- Language English
- Students 10
- Certificate No
- Assessments Yes
